In UAE, AI now allows world news to work in second, zero bureaucracy, zero paperwork
The Ministry of Human Resources and Ameratization (Mahee) has unveiled a major jump in its digital change strategy, which introduces the AI-operated work permit services as a part of its mission to distribute the best-in-class services to private sector companies and individual users. Underlining this change is the use of artificial intelligence of pieces that automatically release work permits for installations, eliminates manual applications and reduces document requirements up to 100%. The step represents a paradigm change in the service distribution model of the Ministry, setting a new benchmark for efficiency, accuracy and customer satisfaction.
Seamless Smart Services: AI takes the lead
As part of its comprehensive vision to increase the competition of the labor market, the pawn has made a wide suit of smart and automated services. This includes:
- Real time issuing, canceling, and amendment of work permits and employment contracts, all handled by the AI system without all human intervention.
- Issuing a certificate for domestic workers “can be a matter of concern” is available in many languages through digital platforms of pawns, removing the need for a physical center visit.
- Non-cancellation of complaints of absence-to-work for both domestic and private sector workers.
Mohra has also strengthened legal and administrative processes:
- Through
Labor counseling And the Claim Center, the Ministry provides simplified access to legal guidance and claims to file claims. - Forms and Ranch owners can now open the installation files digitally, using the spontaneous and safe equipment provided by the Ministry.
Zero bureaucracy: a policy in action
These innovations are a major component of the UAE government’s ‘zero bureaucratic program’, and follow the “Once asked” theory, a national commitment to eliminate repetitive paperwork and make services completely automated and user friendly. For example:
- New work permits for domestic workers are now released automatically through integrated government systems, which require no additional documentation or physical procedures.
It aligns with the UAE national strategy for artificial intelligence, where digital changes and operational agility are preferred in public sector services. Today, the pawns offer more than 100 digital services through their official website and mobile app, maintaining the highest standards in safety, reliability and purpose.
Average result and increased engagement
Mohra has made remarkable progress in executing the zero bureaucracy program, which aims:
- Increase in government efficiency
- Increase service accountability
- Improves overall service quality
- Elite UAE’s global competition
A major driver of this progress is “Tavasul”, the official communication platform of the pieces. Working in 14 digital channels, Tavasul runs on an integrated and safe infrastructure, making users clear, transparent and easy to support real -time. Since its launch in 2022, Tausul has seen:
- Conversion of 11 services to active formats
- 9 introduction of immediate services
These changes are reported directly by the user response. The pieces actively encourage customers to share challenges, suggest reforms and help services prioritize. The Ministry has consistently implemented these ideas, which reflects its agile and responsible views for policy making and execution.
Creation of public service ecosystem ready for future
Further, the pawns focus on continuously refining and expanding their digital infrastructure to meet the developed needs of the private sector and to align with the sustainable development goals of the country. This change is not limited to technology alone, it is also operated by internal capacity-manufacturing, including:
- Ongoing staff training
- Aposaling program
- Increase in internal performance standards
A strong legal and policy structure, state -of -the -art infrastructure and globally supported by competitive labor environment, the ministry is standing as a major destination for UAE’s stay, work and investment.
