ZOMATO CEO Deepinder Goyal denied ’embarrassing’ rumors: ‘Neither we are losing share in the market, nor do we ever …’
An unnamed Reddit Post recently claimed that things inside Zomato are “moving away from the rail.” According to the post, Leadership recently allegedly alleged that Zomato is losing market stake for the Zapto Cafe and Swiggy, saying that employees now need to order at least seven times a month from Zomato. Answer to claims, Zamato CEO Deepinder Goyal Said that “all this is completely nonsense”. Saying that “it is also shameful to clarify,” Goyal said that “neither we are losing share in the market, nor will we force our employees to order on Zomato.”
He said, “Freedom of choice is something we stand strictly.”
Reddit Post claims that Zomato forced employees to order food from the app at least seven times a month
Reddit user as mentioned above R/Startupingia It was claimed that the food delivery platform is forcing its employees to order seven times a week, saying that “ordering from the contestants is restricted in the office”. The Redit post describes confusion at the leadership level. Rakesh Ranjan, CEO of Zomato’s food delivery business, allegedly asked the employees to “stay focused” and “Gate back on track” during a townhall, but were removed from the role only two days later.
The post also mentions an atmosphere of toxic work, where the subtlety and public criticism of the employees is common. “The only thing that keeps the company profitable is platform fees,” it claims, saying that long -term stability has been rarely focused on.
There are also growing issues with delivery partners, the user alleged. It states that many riders are underpaded and abandoned compared to contestants, which has increased delivery fraud and service outage. “Orders do not go offline because restaurants are not closed, but because no one is really available to pick them up,” posts say.
What did Deepinder Goyal say Zomato CEO
Goyal wrote:
All this – https://reddit.com/r/startupindia/comments/1k7j841/zomatos_internal_chaos/ – completely nonsense.
Neither we are losing the market’s share, nor will we ever force our employees to order zomato. Freedom of choice is something that we stand with valor.
It is also embarrassing to clarify – but after doing so many people reached me with concern.
And thank everyone for your concern .. appreciate it.
